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General FAQ's

Blu e-cigarettes and Johnson Creek Smoke Juice
Q: I love my blu e-cigarette, can I purchase the liquid directly from your company?
A: While blu e-cigarettes do contain our Smoke Juice the Smoke Juice we make and sell to blu is exclusively produced for blu. We have many fantastic flavors of which some of may be similar to blu's flavors. With that said, If you would like the exact same flavor of blu's e-cigarette cartomizers you will need to purchase their pre-filled cartomizers directly from blu.

Q: I own a blu e-cigarette can I use your juice to refill it?
A: Johnson Creek Premium Smoke Juice is manufactured and designed to be used in all electronic cigarette devices.

Q: I own a blu e-cigarette do you sell a cartridge or cartomizer that will fit it?
A: Currently we do not carry any cartridges/cartomizers that will work with your blu e-cigarette.

Allergies, Health, & Ingredients
Q: I have an allergy to nuts. Can I still use Johnson Creek Original Smoke Juice?
A: We recommend that if you have an allergy to nuts, that you NOT use Johnson Creek Original Smoke Juice. It is possible that some of our flavors may have nut-based ingredients, or may be produced in a facility that processes nuts.

Q: I'm looking for an ingredients list. Is this something you provide?
A: Johnson Creek Original Smoke Juice is happy to furnish our ingredient list! In fact, we list our ingredients right on the bottle. USP Grade Propylene Glycol (not in Red Oak Smoke Juice Recipe) USP Grade Vegetable Glycerin USP Grade Glycerol USP Grade Deionized water USP Grade Nicotine (except in Zero Nicotine recipe) Natural Flavors Artificial flavors USP Grade Citric Acid

Q: Does Johnson Creek Original Smoke Juice or Red Oak Smoke Juice contain tobacco?
A: No, but both do contain nicotine derived from tobacco.

Q: Are your ingredients vegan?
A: Yes. All the ingredients in every recipe are vegan.

Q: Does Johnson Creek Original Smoke Juice contain diacetyl, butyl valerate, or ethyl heptanoate?A: No. Known irritants like these are not used in the making of our juice, nor are they in any ingredient we use.

Q: Can Johnson Creek Original Smoke Juice help me to quit smoking?
A: No, Johnson Creek Original Smoke Juice is not intended to be used as a smoking-cessation product, nor has it ever been tested as such. We recommend that if you are interested in quitting smoking, that you consult with your physician and undertake an FDA-approved smoking cessation program/product as prescribed by your doctor.

Atomizers and Vapor
Q: I am having difficulties with low amounts of vapor using your Smoke Juice. Am I doing something wrong?
A: One of the main reasons customers experience low vapor production is due to overfilling or flooding of the atomizer/cartomizer with Smoke Juice. We suggest trying a fresh atomizer and cartridge, or cartomizer for e-cigarettes that use them, but be very careful to not overfill.


FDA
Q: Are you FDA Approved?
A: We are not FDA approved, as the FDA has not yet made a determination on whether or not to regulate the e-smoking industry.

Q: Is the possible FDA involvement in e-smoking going to affect your business?
A: No. We do not anticipate any real issues with the FDA as they begin to develop rules and regulations for the industry. In fact, we feel that we already adhere to many if not all regulations they're likely to impose, such as; child safety caps, & plastic shrink banded caps. We are also the first company to voluntarily list our ingredients on our bottles and print warnings for children and pets ( I don't think our lables say this anymore). We're also quite proud of the ultra sanitary conditions and use of personal protective equipment in a HEPA-filtered environment in which we bottle our Smoke Juice. Johnson Creek Original Smoke Juice is made from scratch in America, with the highest grade ingredients available. While we do not know what the FDA will choose to do with regard to regulating the e-smoking industry, we're ready for and welcome their involvement.


Original (PG) vs Red Oak (PG-Free) Recipes
Q: What is "PG"?
A: PG or propylene glycol is an organic compound (a diol alcohol), usually a faintly sweet, odorless, and colorless clear viscous liquid that is hygroscopic and miscible with water and acetone. Propylene glycol is recognized as generally safe for human consumption by the Food and Drug Administration. It is used in food coloring, and flavoring, as an additive to keep food, medicines and cosmetics moist, and in machines that simulate smoke. Propylene glycol functions to provide the vapor mist that looks like smoke and to suspend flavor.

Q: What is Red Oak, a PG Free Smoke Juice from Johnson Creek?
A: Red Oak is our line of 100% PG Free Smoke Juice. It uses VG or Vegetable Glycerin as the base instead of Propylene Glycol.A: Johnson Creek Original Smoke Juice was the first company to introduce a Non-PG recipe to the e-smoking world in 2008, you could say we invented it. Our new Red Oak Smoke Juice line has been a year in the making, and we're thrilled to announce it is completely PG free. When we launched our new recipe in July 2009, we made a commitment to our customers to come up with the best Non-PG recipe we could make. You could say we re-invented Non-PG. Red Oak has zero PG in any ingredient, nor do we add PG to it. The Red Oak recipe is the perfect compliment to our PG line of Smoke juice, Johnson Creek Original Smoke Juice.

Q: Why choose either PG or PG-Free over the other?
A: Although the vast majority of our customers notice little to no difference between the two, a small number of people find propylene glycol to be an irritant (sore throat, etc.) We launched Red Oak Smoke Juice so everyone is able to enjoy Smoke Juice by Johnson Creek.

Refills and Cartridges
Q: How many refills can I get out of a bottle of your juice?
A: The best way to answer this question is to figure out how much juice your carts hold. Experimenting with the help of our 3mL Flex-tip Cartridge Needle is a good way to learn.


Shelf life and Storage
Q: How should I store my Johnson Creek Original Smoke Juice?
A: Make sure to always store the bottles in a dark, cool, dry place. Excessive exposure to sunlight can damage the juice and cause discoloration to the liquid.

Q: What is the shelf life of Johnson Creek Original Smoke Juice?
A: The shelf life of Johnson Creek Smoke Juice is approximately 6 months if stored in a cool, dark, dry place away from direct or indirect sunlight. If stored in the refrigerator, the shelf life is approximately 8 months. We would encourage you to never store Johnson Creek Original Smoke Juice in a car, or within reach of children and pets.

Q: My liquid has changed in color since I've ordered it. Is it still safe to use?
A: While very rare, discoloration is harmless. It's usually caused by oxidization, extreme temperature changes, or direct sunlight.

Our Juice
Q: Is your smoke juice made in America?
A: Yes it is! Johnson Creek Original Smoke Juice is proudly made from scratch with the finest ingredients right here in Hartland, WI.

Q: What nicotine strengths can be ordered for a Sample Pack or Welcome Kit?
A: At this time we only offer our Sample Packs and Welcome Kits in 1.8%(18mg) strength.

Q: Do you offer pure nicotine, high-nicotine, or unflavored juice for home mixing?
A: Of course we'll always want you to select our Smoke Juice, but above all the safety of our customers is priority one. Pure nicotine is an incredibly dangerous chemical to handle, and should only be done so in a controlled environment by trained, experienced professionals. Beyond that, creating Smoke Juice is a very exact science. We have years of experience leading the e-liquid industry creating just the right recipe to give you the best and fullest e-smoking experience. We do not offer pure nicotine, unflavored juice or nicotine strengths higher than 2.4%(24mg/mL).Q: Is your zero nicotine juice completely nicotine free?A: Our zero nicotine recipe is entirely free of nicotine.
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